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NICE inContact VS Hellofax

Compare NICE inContact VS Hellofax and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Hellofax logo Hellofax

Easy. Reliable. Online faxing. Send & receive faxes from anywhere.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Hellofax Landing page
    Landing page //
    2021-12-23

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Hellofax videos

+ Add

HelloFax Review - Fax to Email Service

More videos:

Category Popularity

0-100% (relative to NICE inContact and Hellofax)

NICE inContact

Hellofax

Communication
69 69%
Communication
31% 31
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Office & Productivity
0 0%
Office & Productivity
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using NICE inContact and Hellofax. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Hellofax

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Hellofax Reviews

We have no reviews of Hellofax yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Hellofax seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Hellofax mentions (1)

  • Safe/Secure ways to fax SSID documents?
    I second the vote for hellofax.com. It's what I used for my SSDI app, and am currently using to handle legal stuff following the death of both parents in the past year. Source: about 1 year ago

What are some alternatives?

When comparing NICE inContact and Hellofax, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

eFax - Over 11 million people use eFax every day for their fax communications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

faxZero - Internet fax application.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

myfax - Hosted digital fax solution

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