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NICE inContact VS MiaRec

Compare NICE inContact VS MiaRec and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

MiaRec logo MiaRec

MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • MiaRec Landing page
    Landing page //
    2023-06-23

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

MiaRec videos

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MiaRec - Pause and Resume Call Recording

Category Popularity

0-100% (relative to NICE inContact and MiaRec)

NICE inContact

MiaRec

Communication
94 94%
Communication
6% 6
Enterprise Communication
93 93%
Enterprise Communication
7% 7
Call Center Software
84 84%
Call Center Software
16% 16
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and MiaRec

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

MiaRec Reviews

We have no reviews of MiaRec yet.
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What are some alternatives?

When comparing NICE inContact and MiaRec, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

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