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NICE inContact VS mFax

Compare NICE inContact VS mFax and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

mFax logo mFax

mFax is a cloud-based fax solution for sending and receiving faxes from any device.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
Not present

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

mFax videos

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Getting Started New User Tutorial - mFax

More videos:

  • Review - mFax - Creating a custom cover page

Category Popularity

0-100% (relative to NICE inContact and mFax)

NICE inContact

mFax

Communication
84 84%
Communication
16% 16
Office & Productivity
0 0%
Office & Productivity
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and mFax

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

mFax Reviews

We have no reviews of mFax yet.
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What are some alternatives?

When comparing NICE inContact and mFax, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Hellofax - Easy. Reliable. Online faxing. Send & receive faxes from anywhere.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

eFax - Over 11 million people use eFax every day for their fax communications.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

XM Fax - XM Fax is a file exchange solution that provides companies and users with secure transmission of their highly sensitive documents, including contracts, financial statements, transcripts, legal notices, etc.

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