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NICE inContact VS Insomnia REST

Compare NICE inContact VS Insomnia REST and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Insomnia REST logo Insomnia REST

The most intuitive cross-platform REST API Client 😴
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Insomnia REST Landing page
    Landing page //
    2023-10-05

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Insomnia REST videos

+ Add

3 Reasons to use Insomnia REST Client in your Exploratory API Testing

More videos:

  • Tutorial - Insomnia REST Client Tutorial

Category Popularity

0-100% (relative to NICE inContact and Insomnia REST)

NICE inContact

Insomnia REST

Communication
100 100%
Communication
0% 0
API Tools
0 0%
API Tools
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Developer Tools
0 0%
Developer Tools
100% 100

User comments

Share your experience with using NICE inContact and Insomnia REST. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Insomnia REST

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Insomnia REST Reviews

Top 10 HTTP Client and Web Debugging Proxy Tools (2023)
Insomnia REST is the best alternative for Postman. It has more than 350 open-source plugins, plus GraphQL built-in with multiple protocol support. Since GraphQL is an added value, you can fully automate the entire lifecycle of APIs, build and debug them efficiently and with ease.
Source: www.bestproxyreviews.com
15 Best Postman Alternatives for Automated API Testing [2022 Updated]
Insomnia by Kong enables you to deliver high-quality APIs through collaboration. This postman alternative also includes testing suites, which allow you to create functional tests and centralize APIs. With this platform’s streamlined API client, sending GraphQL, REST, and SOAP requests are simple. Defining variables such as authentication credentials allows you to manage...
Source: testsigma.com

Social recommendations and mentions

Based on our record, Insomnia REST seems to be more popular. It has been mentiond 120 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Insomnia REST mentions (120)

  • Building a RESTful API with Node.js and Express
    Use tools like Postman or Insomnia to test the API endpoints and ensure they behave as expected. - Source: dev.to / about 1 month ago
  • Make your Azure OpenAI apps compliant with RBAC
    We will be performing all of the authentication requests manually, however for testing purposes, you might want to use an API testing tool such as Postman or Insomnia. - Source: dev.to / about 2 months ago
  • Local automation
    For a very long time, the go-to tool was curl. Great, always available command line tool. Unfortunately, there is one small issue. It’s hard to keep requests and collect them in collections, it’s great for one-time shots or debugging, but for constant working with API could be painful. To solve it, I started working with tools like Postman/Insomnia. Then eh... Strange licensing model, or changes which occurred... - Source: dev.to / 2 months ago
  • Tools that Make Me Productive as a Software Engineer
    At first, I used Postman for testing APIs because it had a lot of features. But I switched to Insomnia because it was easier to use and kept everything organized. The big problem with Insomnia was that it deleted all my saved work when it made me create an account to keep using it. - Source: dev.to / 2 months ago
  • Different Levels of Project Documentation
    Often used for cases where a project exposes a REST or other type of API service. Open API is a popular method of documenting such API services. It can also be used along side tools such as Swagger Codegen to produce boilerplate code for API interaction / testing purposes. There may also be support files for popular API testing tools such as Postman or Insomnia. This makes it easier at a glance to see what data is... - Source: dev.to / 5 months ago
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What are some alternatives?

When comparing NICE inContact and Insomnia REST, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Postman - The Collaboration Platform for API Development

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Paw.cloud - Paw is a REST client for Mac.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Hoppscotch - Open source API development ecosystem

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