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NICE inContact VS Lightspeed

Compare NICE inContact VS Lightspeed and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Lightspeed logo Lightspeed

retail and restaurant point-of-sale, ecommerce, and omnichannel solution
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Lightspeed Landing page
    Landing page //
    2023-10-22

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Lightspeed videos

No Lightspeed videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to NICE inContact and Lightspeed)

NICE inContact

Lightspeed

Communication
100 100%
Communication
0% 0
Payments Processing
0 0%
Payments Processing
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Payment Platform
0 0%
Payment Platform
100% 100

User comments

Share your experience with using NICE inContact and Lightspeed. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Lightspeed

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Lightspeed Reviews

20 Best Retail Management Software Reviewed for 2024
Why I picked Lightspeed Retail: Lightspeed Retail offers robust features for tracking inventory across multiple locations and channels. It allows you to easily manage stock levels, receive notifications for low stock, and track item movements, enabling you to make informed decisions about restocking and optimizing inventory levels. The system provides real-time updates,...
Source: theecommmanager.com
9 Small Business Inventory Management Software
LightSpeed's real-time inventory tracking feature is invaluable for small business owners. Having access to real-time data enables you to make informed decisions, optimize stock levels, and ultimately increase customer satisfaction. This is a must-have feature for any small business looking to improve their inventory management systems.
Source: www.zarmoney.com
POS: Best Point of Sale System Software for Small businesses
A solution is offered by LightSpeed Retail for restaurants, e-commerce, and retail. It is a Canadian business that offers POS and online shopping software. The business offers Lightspeed Retail support round-the-clock.
Source: qpe.co.in
Best Inventory Management Software of 2020
Pros & Cons of Lightspeed POS Software Lightspeed is easy to set up and provides almost instant improvement to the way businesses manage and track their inventory, sales, customer, and employee data. It is cloud based so that users can access or input information from anywhere that they are online, and it integrates easily with ecommerce platforms and other business...
Source: digital.com
The Best Retail Management Software of 2021
Lightspeed Retail pricing starts at $79/month for the Basic plan and tops out at $259/month for the Pro plan. For the Enterprise plan, you need to contact the vendor for a custom quote. A free trial and demo are available, while support is accessible online, via a 24/7 live rep and also during business hours.
Source: digital.com

Social recommendations and mentions

Based on our record, Lightspeed seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Lightspeed mentions (1)

  • POS System
    Lightspeed is the biggest. They do everything rewards, integration into other things, online and b&m POS lightspeedhq.com. Source: over 2 years ago

What are some alternatives?

When comparing NICE inContact and Lightspeed, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Odoo Point of Sale - Odoo is an online point of sale solution for retail and restaurants.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Toast - Built to make restaurants better. Toast gives your restaurant the technology you need to succeed in today's fast-paced environment.

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