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NICE inContact VS Goverlan

Compare NICE inContact VS Goverlan and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Goverlan logo Goverlan

Goverlan Reach provides IT systems support and remote management software solutions enabling innovative and simplified ways for businesses to address remote IT administration needs.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Goverlan Landing page
    Landing page //
    2022-12-22

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Goverlan videos

+ Add

Master Reach Server - Implementation - Goverlan Reach

More videos:

  • Review - Introducing Goverlan Reach, pre-recorded Webinar

Category Popularity

0-100% (relative to NICE inContact and Goverlan)

NICE inContact

Goverlan

Communication
100 100%
Communication
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
IT Management
0 0%
IT Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Goverlan

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Goverlan Reviews

25 Best TeamViewer Alternative Software (Free/Paid) in 2021
Goverlan offers Remote Control Software for technical and admins. It allows you to access your user and system within seconds. The tool is available in three different editions 1. Standard 2. Professional and 3.Enterprise.
Source: www.guru99.com
13 Best Teamviewer Alternatives You Must Try
Goverlan Reach is not only the most versatile solution we found, but it is also the best value for money. While many of it’s competitors have been heavily hiking their prices up over the past few years, Goverlan has kept its price increases modest and its pricing practices straightforward, and continues to focus on adding value through a rich feature set. It comes in three...
Source: twitgoo.com

What are some alternatives?

When comparing NICE inContact and Goverlan, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

ConnectWise Control - ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.

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