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NICE inContact VS Employee Trail

Compare NICE inContact VS Employee Trail and see what are their differences

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Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking featured
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  2. » Videos
  3. » Reviews
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Employee Trail logo Employee Trail

Manage how work is done in your organization with Real-Time Employee Monitoring Software. A Monitoring Software to filter the Productivity of Employee.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Employee Trail Landing page
    Landing page //
    2021-08-27

Employee Trail is a technologically advanced employee monitoring software which helps businesses precisely track and report which websites and apps their employees are accessing during work hours from their systems and devices. So necessary data and insights can be collected about which employees are wasting their time in non-productive activities and steps can be taken by them to improve their performance and productivity.

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Employee Trail videos

+ Add

How To Install Employee Trail - Employee Monitoring Software Agent

Category Popularity

0-100% (relative to NICE inContact and Employee Trail)

NICE inContact

Employee Trail

Communication
100 100%
Communication
0% 0
Work Management
0 0%
Work Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Time Tracking
0 0%
Time Tracking
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Employee Trail

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Employee Trail Reviews

We have no reviews of Employee Trail yet.
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What are some alternatives?

When comparing NICE inContact and Employee Trail, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Teramind - Teramind provides a user-centric security approach for monitoring.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

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