Software Alternatives & Reviews

NICE inContact VS Teramind

Compare NICE inContact VS Teramind and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Teramind logo Teramind

Teramind provides a user-centric security approach for monitoring.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Teramind Landing page
    Landing page //
    2023-09-12

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Teramind videos

Teramind Review

More videos:

  • Review - Teramind in 10 minutes: Know your insiders! - Employee Monitoring Software | DLP | UAM | UEBA
  • Review - Teramind UAM product overview: Employee monitoring and User Entity Behavior Analytics (UEBA)

Category Popularity

0-100% (relative to NICE inContact and Teramind)
Communication
100 100%
0% 0
Time Tracking
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Web Security
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Teramind

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Teramind Reviews

We have no reviews of Teramind yet.
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What are some alternatives?

When comparing NICE inContact and Teramind, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

AuthAnvil - AuthAnvil software is an integrated identity and access management tool designed to help IT managers service their networks, infrastructure network, and ensure that devices are safe and secure at all times. Read more about AuthAnvil.