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NICE inContact VS Dialfire

Compare NICE inContact VS Dialfire and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Dialfire logo Dialfire

Cloud Calling at Jet Speed
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Dialfire Landing page
    Landing page //
    2022-01-16

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Dialfire videos

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dialfire.com - Instant Outbound Call Center

Category Popularity

0-100% (relative to NICE inContact and Dialfire)

NICE inContact

Dialfire

Communication
91 91%
Communication
9% 9
Customer Support
83 83%
Customer Support
17% 17
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Call Center Software
79 79%
Call Center Software
21% 21

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Dialfire

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Dialfire Reviews

Best Call Center Software: The Complete List (2020 Update)
Dialfire transforms your browser into a complete outbound call center solution. No need to install anything. You can even start your campaign in just 3 minutes.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing NICE inContact and Dialfire, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

RingCentral Contact Center - The Collaborative Contact Center solution from the industry

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

LeadDesk - LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.

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