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NICE inContact VS Contivio

Compare NICE inContact VS Contivio and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Contivio logo Contivio

Contivio is a contact center software solution.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Contivio Landing page
    Landing page //
    2022-11-03

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Contivio videos

+ Add

Contivio for NetSuite CRM

More videos:

  • Review - Welcome To Contivio
  • Review - Contivio Handraise Bar

Category Popularity

0-100% (relative to NICE inContact and Contivio)

NICE inContact

Contivio

Communication
95 95%
Communication
5% 5
Enterprise Communication
94 94%
Enterprise Communication
6% 6
Call Center Software
84 84%
Call Center Software
16% 16
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Contivio

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Contivio Reviews

Best Call Center Software: The Complete List (2020 Update)
Contivio takes your CRM and extends its functionality to make it a complete contact center solution with features like blended inbound and outbound communication, live chat, power dialer, sms broadcast, reporting and more.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing NICE inContact and Contivio, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

ConnectAndSell - Delivering live conversations with inbound leads, on demand.

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