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Contivio VS Genesys Cloud

Compare Contivio VS Genesys Cloud and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Contivio logo Contivio

Contivio is a contact center software solution.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Contivio Landing page
    Landing page //
    2022-11-03
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Contivio videos

+ Add

Contivio for NetSuite CRM

More videos:

  • Review - Welcome To Contivio
  • Review - Contivio Handraise Bar

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Contivio and Genesys Cloud)

Contivio

Genesys Cloud

Communication
4 4%
Communication
96% 96
Call Center Software
14 14%
Call Center Software
86% 86
Enterprise Communication
5 5%
Enterprise Communication
95% 95
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Contivio and Genesys Cloud

Contivio Reviews

Best Call Center Software: The Complete List (2020 Update)
Contivio takes your CRM and extends its functionality to make it a complete contact center solution with features like blended inbound and outbound communication, live chat, power dialer, sms broadcast, reporting and more.
Source: biz30.timedoctor.com

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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What are some alternatives?

When comparing Contivio and Genesys Cloud, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

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