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NICE inContact VS Cloud IP PBX

Compare NICE inContact VS Cloud IP PBX and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Cloud IP PBX logo Cloud IP PBX

Cloud IP PBX is a platform that offers users the necessary features of a premised-based Private Branch Exchange without any capital expense.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Cloud IP PBX Landing page
    Landing page //
    2023-01-25

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Cloud IP PBX videos

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Category Popularity

0-100% (relative to NICE inContact and Cloud IP PBX)

NICE inContact

Cloud IP PBX

Communication
94 94%
Communication
6% 6
Enterprise Communication
100 100%
Enterprise Communication
0% 0
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Cloud IP PBX

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Cloud IP PBX Reviews

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What are some alternatives?

When comparing NICE inContact and Cloud IP PBX, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ShoreTel - Cloud phone system & contact center software & services

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

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