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NICE inContact VS Aspect Prophecy

Compare NICE inContact VS Aspect Prophecy and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Aspect Prophecy logo Aspect Prophecy

Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP...
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Aspect Prophecy Landing page
    Landing page //
    2023-04-17

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Aspect Prophecy videos

No Aspect Prophecy videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to NICE inContact and Aspect Prophecy)

NICE inContact

Aspect Prophecy

Communication
93 93%
Communication
7% 7
Enterprise Communication
89 89%
Enterprise Communication
11% 11
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Aspect Prophecy

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Aspect Prophecy Reviews

We have no reviews of Aspect Prophecy yet.
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What are some alternatives?

When comparing NICE inContact and Aspect Prophecy, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Avaya Voice Portal - Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability.

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