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NICE inContact VS Amity

Compare NICE inContact VS Amity and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Amity logo Amity

Amity's Customer Relationship Hub simplifies customer success management.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Amity Landing page
    Landing page //
    2021-10-02

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Amity videos

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AMITY UNIVERSITY | SECRETS REVEALED😱| College Review | Campus |Life at Amity Noida❤️| HARSH REALITY😭

More videos:

  • Review - Amity University Noida | Placements | Fees | Hostel | Admission | Review | Good or Bad?
  • Review - AMITY University Noida Review | 2020 | Admission | Placements | fees | Campus | Worth it ?

Category Popularity

0-100% (relative to NICE inContact and Amity)

NICE inContact

Amity

Communication
100 100%
Communication
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Amity

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Amity Reviews

We have no reviews of Amity yet.
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What are some alternatives?

When comparing NICE inContact and Amity, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Smg360 - Smg360 is a customer experience management software that improves the customer experience.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

InMoment XI Platform - InMoment XI Platform is a best in class business engagement platform that delivers rich solutions related to the experiences of customers and employees.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Confirmit Horizons - Confirmit Horizons is the next generation of CEM, delivering the first-ever built-in actionable profiling solution that dynamically gathers customer needs and expectations.

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