Software Alternatives, Accelerators & Startups

NICE inContact VS Algolia

Compare NICE inContact VS Algolia and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Algolia logo Algolia

Algolia's Search API makes it easy to deliver a great search experience in your apps & websites. Algolia Search provides hosted full-text, numerical, faceted and geolocalized search.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Algolia Landing page
    Landing page //
    2023-10-19

Algolia

$ Details
Release Date
2012 January
Startup details
Country
United States
State
California
Founder(s)
Julien Lemoine
Employees
250 - 499

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Algolia videos

Discover Algolia #1 - When To Use (and not to use) Algolia

More videos:

  • Review - Algolia Search – The fastest prestashop module
  • Review - What is Algolia?

Category Popularity

0-100% (relative to NICE inContact and Algolia)
Communication
100 100%
0% 0
Custom Search Engine
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Custom Search
0 0%
100% 100

User comments

Share your experience with using NICE inContact and Algolia. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Algolia

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Algolia Reviews

Top 9 Best WordPress Search Plugins To Improve Default Searches
This should allow a sufficient number of searches for many websites, so it’s worth checking out. Be sure to install Algolia’s official WordPress plugin to integrate it into your website.
Source: winningwp.com
4 Leading Enterprise Search Software to Look For in 2022
Algolia is a SaaS-based enterprise search software using RESTful API for websites and applications. Search Algolia API provides high performance and less than 10 ms of data response on average.
Top 10 Site Search Software Tools & Plugins for 2022
Algolia is a powerful search API that comes with a full-featured search engine. The lightning-fast search engine is typo-tolerant and language-aware, which helps to improve search relevance. It’s highly customizable so you can create unique search experiences for your customers.
Best Elasticsearch alternatives for search
Algolia is your standard choice of the Elasticsearch alternatives, having shot to popularity thanks to their low latency search and easy to implement prebuilt component library, Algolia Instant Search.
Source: relevance.ai
5 Open-Source Search Engines For your Website
Typesense is a fast, typo-tolerant search engine for building delightful search experiences. It claims that it is an Easier-to-Use ElasticSearch Alternative & an Open Source Algolia Alternative.
Source: vishnuch.tech

Social recommendations and mentions

Based on our record, Algolia seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Algolia mentions (3)

What are some alternatives?

When comparing NICE inContact and Algolia, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ElasticSearch - Elasticsearch is an open source, distributed, RESTful search engine.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Apache Solr - Solr is an open source enterprise search server based on Lucene search library, with XML/HTTP and...

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Typesense - Typo tolerant, delightfully simple, open source search 🔍