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Algolia VS Five9

Compare Algolia VS Five9 and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Algolia logo Algolia

Algolia's Search API makes it easy to deliver a great search experience in your apps & websites. Algolia Search provides hosted full-text, numerical, faceted and geolocalized search.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Algolia Landing page
    Landing page //
    2023-10-19
  • Five9 Landing page
    Landing page //
    2023-05-12

Algolia

Website
algolia.com
Pricing URL
Official Algolia Pricing
$ Details
Release Date
2012 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Julien Lemoine
Employees
250 - 499
Edit details

Five9

Website
five9.com
Pricing URL
Official Five9 Pricing
$ Details
-
Release Date
-
Edit details

Algolia videos

+ Add

Discover Algolia #1 - When To Use (and not to use) Algolia

More videos:

  • Review - Algolia Search – The fastest prestashop module
  • Review - What is Algolia?

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Algolia and Five9)

Algolia

Five9

Custom Search Engine
100 100%
Custom Search Engine
0% 0
Communication
0 0%
Communication
100% 100
Custom Search
100 100%
Custom Search
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Algolia and Five9. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Algolia and Five9

Algolia Reviews

Top 9 Best WordPress Search Plugins To Improve Default Searches
This should allow a sufficient number of searches for many websites, so it’s worth checking out. Be sure to install Algolia’s official WordPress plugin to integrate it into your website.
Source: winningwp.com
4 Leading Enterprise Search Software to Look For in 2022
Algolia is a SaaS-based enterprise search software using RESTful API for websites and applications. Search Algolia API provides high performance and less than 10 ms of data response on average.
Source: ascendixtech.com
Top 10 Site Search Software Tools & Plugins for 2022
Algolia is a powerful search API that comes with a full-featured search engine. The lightning-fast search engine is typo-tolerant and language-aware, which helps to improve search relevance. It’s highly customizable so you can create unique search experiences for your customers.
Source: influencermarketinghub.com
Best Elasticsearch alternatives for search
Algolia is your standard choice of the Elasticsearch alternatives, having shot to popularity thanks to their low latency search and easy to implement prebuilt component library, Algolia Instant Search.
Source: relevance.ai
5 Open-Source Search Engines For your Website
Typesense is a fast, typo-tolerant search engine for building delightful search experiences. It claims that it is an Easier-to-Use ElasticSearch Alternative & an Open Source Algolia Alternative.
Source: vishnuch.tech

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Algolia should be more popular than Five9. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Algolia mentions (3)

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing Algolia and Five9, you can also consider the following products

ElasticSearch - Elasticsearch is an open source, distributed, RESTful search engine.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Apache Solr - Solr is an open source enterprise search server based on Lucene search library, with XML/HTTP and...

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Typesense - Typo tolerant, delightfully simple, open source search 🔍

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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