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NICE inContact CXone VS Truly

Compare NICE inContact CXone VS Truly and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Truly logo Truly

Truly is a complete enterprise voice platform for sales, account management, and customer success teams.
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
  • Truly Landing page
    Landing page //
    2022-11-06

NICE inContact CXone videos

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NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

Truly videos

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Truly Beauty Haul: $700.00 Honest Review (28 Products, Unsponsored)

More videos:

  • Review - I Tried Truly Beauty for a month and this happened...
  • Review - Does it Really Work? Honest Truly Beauty Review + Before & After Photos - Part 2

Category Popularity

0-100% (relative to NICE inContact CXone and Truly)

NICE inContact CXone

Truly

Communication
52 52%
Communication
48% 48
Employee Scheduling
100 100%
Employee Scheduling
0% 0
CRM
0 0%
CRM
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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What are some alternatives?

When comparing NICE inContact CXone and Truly, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

RingDNA - RingDNA is a provider of cloud based inside sales productivity and marketing intelligence software such as call tracking, dialers, and IVR.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

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