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NICE inContact CXone VS RingDNA

Compare NICE inContact CXone VS RingDNA and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
  3. » Reviews
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NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

RingDNA logo RingDNA

RingDNA is a provider of cloud based inside sales productivity and marketing intelligence software such as call tracking, dialers, and IVR.
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
  • RingDNA Landing page
    Landing page //
    2022-12-18

NICE inContact CXone videos

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NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

RingDNA videos

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ringDNA ringDNA is a complete sales engagement platform: Review by Nancy Nardin

More videos:

  • Review - Ringless Voicemail vs. Voicemail Drop | ringDNA
  • Review - ringDNA: Your Guide To Success

Category Popularity

0-100% (relative to NICE inContact CXone and RingDNA)

NICE inContact CXone

RingDNA

Communication
48 48%
Communication
52% 52
CRM
0 0%
CRM
100% 100
Employee Scheduling
100 100%
Employee Scheduling
0% 0
Customer Support
100 100%
Customer Support
0% 0

User comments

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What are some alternatives?

When comparing NICE inContact CXone and RingDNA, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Outreach - Outreach Is Your Sales Communication Platform

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

LevelEleven - LevelEleven is a sales performance optimization platform.

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