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NICE inContact CXone VS TextNow

Compare NICE inContact CXone VS TextNow and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

TextNow logo TextNow

TextNow is a mobile virtual network operator (MVNO) that provides a free phone service to users by using other cellular networks coverage.
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
  • TextNow Landing page
    Landing page //
    2023-09-12

NICE inContact CXone videos

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NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

TextNow videos

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TextNow Review

More videos:

  • Review - TextNow Wireless Mini Review
  • Review - My TextNow Wireless Experience Update Early 2019- Is It Worth it?

Category Popularity

0-100% (relative to NICE inContact CXone and TextNow)

NICE inContact CXone

TextNow

Communication
20 20%
Communication
80% 80
Employee Scheduling
100 100%
Employee Scheduling
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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What are some alternatives?

When comparing NICE inContact CXone and TextNow, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

TextMe - TextMe is a free calls and messaging application at both local and international levels.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

Talkatone - Android App on. Google Play. Stop paying for cell minutes, texts & landlines; Turn your iPad or iPod touch into a phone; Call/Text even in areas with bad cell coverage; Call/Text when travelling without paying for expensive international minutes.

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