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NICE inContact CXone VS GoToMeeting

Compare NICE inContact CXone VS GoToMeeting and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

GoToMeeting logo GoToMeeting

GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
  • GoToMeeting Landing page
    Landing page //
    2018-09-30

NICE inContact CXone videos

+ Add

NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

GoToMeeting videos

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GoToMeeting - Getting Started with the New GoToMeeting

More videos:

  • Review - GoToWebinar GoToMeeting Review With James Schramko
  • Review - GoToMeeting - In-Session Experience
  • Review - GoToMeeting Review: Top Features, Pros and Cons, and Alternatives
  • Review - GoToMeeting Review: Great communication Tool

Category Popularity

0-100% (relative to NICE inContact CXone and GoToMeeting)

NICE inContact CXone

GoToMeeting

Communication
12 12%
Communication
88% 88
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Employee Scheduling
100 100%
Employee Scheduling
0% 0
Video Conferencing
0 0%
Video Conferencing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact CXone and GoToMeeting

NICE inContact CXone Reviews

We have no reviews of NICE inContact CXone yet.
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GoToMeeting Reviews

6 Webex Alternatives You Can Switch to in 2022
GoToMeeting is so much more than a tool that enables video chat and video meetings. It comes with the support for multiple devices and packs some of the must-have features such as screen sharing. When it comes to advanced features, you will be happy to find out that you can set a PIN code for a participant to enter to join a video conference. Here is a more in-depth look...
Source: www.stork.ai
Necessary Tools For Effective Work In a Remote Team
In addition to the well-known Zoom and Skype, we recommend trying GoToMeeting — a service designed specifically for remote teams. This program for remote work (app for remote work) offers screen sharing, and unlimited entries, it is fast to use and does not require downloading files.
Source: blog.getscreen.me
7 Zoom Alter­na­tives for Video Con­fer­enc­ing and Remote Meetings
GoToMeeting is another fantastic tool that enables collaborations and communication seamlessly via the internet in real-time. It is one of the simplest video conferencing, screen sharing, and online meeting solutions.
Source: www.guidingtech.com
10 Best Skype Alternatives For Making Free Calls Online
GoToMeeting sure does not sound like an encouraging name for something that will help to do voice and video chatting with others but you’ll definitely change your impression once you start using it. In addition to multi-platform support, it has been rated by critics as the best possible video conferencing service available, if not for one gripe. You can use the service for a...
Source: twitgoo.com

What are some alternatives?

When comparing NICE inContact CXone and GoToMeeting, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

WebEx - Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing

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