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NICE inContact CXone VS Ameyo

Compare NICE inContact CXone VS Ameyo and see what are their differences

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NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Ameyo logo Ameyo

Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
  • Ameyo Landing page
    Landing page //
    2023-08-22

Ameyo is scalable and flexible complete omnichannel contact center suite with various deployment models such as on-premise, cloud or hybrid. It allows the user to easily design their business workflows according to their business requirements. Additionally, with powerful integrations for all major third-party systems and CRMs along with highly intelligent dialer functionality, it is the preferred choice for all major business with sustained growth as their goal.

NICE inContact CXone videos

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NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

Ameyo videos

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Ameyo Contact Center Features

Category Popularity

0-100% (relative to NICE inContact CXone and Ameyo)

NICE inContact CXone

Ameyo

Communication
26 26%
Communication
74% 74
Employee Scheduling
100 100%
Employee Scheduling
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Customer Support
100 100%
Customer Support
0% 0

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What are some alternatives?

When comparing NICE inContact CXone and Ameyo, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

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