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NICE inContact CXone VS AgentTime

Compare NICE inContact CXone VS AgentTime and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

AgentTime logo AgentTime

AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
  • AgentTime Landing page
    Landing page //
    2021-12-24

NICE inContact CXone videos

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NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

AgentTime videos

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Category Popularity

0-100% (relative to NICE inContact CXone and AgentTime)

NICE inContact CXone

AgentTime

Communication
100 100%
Communication
0% 0
CRM
0 0%
CRM
100% 100
Employee Scheduling
100 100%
Employee Scheduling
0% 0
Customer Support
37 37%
Customer Support
63% 63

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What are some alternatives?

When comparing NICE inContact CXone and AgentTime, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

APertain - APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.

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