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Based on our record, HelpDocs should be more popular than Nextup. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
There is a way you could use a few tools (eg. nextup.ai / clearfeed.ai, etc.), to auto-create a ticket for every request from employees on a slack channel. You could further opt-in to route replies from ticketing system to the slack thread, and let your support team work from the support software, while your employees get replies from slack. Source: almost 2 years ago
You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago
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