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Next.js VS tawk.to

Compare Next.js VS tawk.to and see what are their differences

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Next.js logo Next.js

A small framework for server-rendered universal JavaScript apps

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • Next.js Landing page
    Landing page //
    2023-06-19
  • tawk.to Landing page
    Landing page //
    2023-07-22

Next.js features and specs

  • Server-Side Rendering (SSR)
    Next.js supports SSR, allowing pages to be rendered on the server-side before being sent to the client. This results in improved SEO and faster initial page loads.
  • Static Site Generation (SSG)
    Enables pre-rendering pages at build time, which can further improve performance and scalability while allowing for dynamic generation when needed.
  • API Routes
    Next.js allows you to build API endpoints directly in the application, simplifying the process of creating back-end services and endpoints.
  • File-Based Routing
    Offers a simple file-based routing mechanism where the file structure maps directly to the app’s routes, making it easier to manage and understand.
  • Automatic Code Splitting
    Automatically splits code at the page level, reducing the initial load time and improving performance by only loading necessary JavaScript.
  • TypeScript Support
    Built-in support for TypeScript, allowing developers to use static type checking and other TypeScript features easily.
  • Developer Experience
    Provides a great developer experience with features like fast refresh, hot reloading, and detailed error reporting.
  • Rich Ecosystem
    Benefiting from the rich ecosystem of the React community and integrating well with other libraries and tools.
  • Internationalization
    Built-in support for internationalization helps developers build multilingual applications with ease.
  • Community and Support
    Strong community and extensive documentation provide ample support and resources for new and experienced developers alike.

Possible disadvantages of Next.js

  • Learning Curve
    The robust feature set of Next.js can present a steep learning curve for developers who are new to React or server-side rendering concepts.
  • Configuration Overhead
    Although Next.js aims for simplicity, complex projects may still require significant configuration and customization.
  • Performance Overhead
    SSR can introduce additional server load and latency compared to static site generators, especially under high traffic conditions.
  • Deployment Complexity
    Deploying Next.js applications that leverage SSR or API routes may be more complex and could require more sophisticated server infrastructure.
  • Vendor Lock-In
    If heavily relying on Next.js-specific features, moving away from the framework to another solution could require significant refactoring.
  • Bundle Size
    Without careful optimization, client-side bundle sizes can become large, negatively affecting the application’s performance.
  • Build Times
    For large applications, build times can be significant, impacting the development cycle and deployment times.
  • Dependencies
    Next.js introduces its own set of dependencies and tooling, which might complicate version management and compatibility with other tools.

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Analysis of Next.js

Overall verdict

  • Yes, Next.js is considered a good framework. It is admired for its flexibility, developer experience, and ability to deliver high-performance applications. Its continuous updates and community support further enhance its standing as a reliable choice for building web applications.

Why this product is good

  • Next.js is a popular React framework known for its server-side rendering, static site generation, and API route features. It is built by Vercel and provides an optimized development experience with a focus on performance and SEO advantages. Its easy integration with various backends, built-in support for TypeScript, and capability to handle dynamic and static content efficiently make it a strong choice for modern web development.

Recommended for

  • Developers building SEO-friendly web applications
  • Teams focusing on performance optimization
  • Projects requiring server-side rendering or static site generation
  • Applications needing routing and API integration out of the box
  • Developers looking for a robust framework with TypeScript support

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

Next.js videos

+ Add

Next.js: The React Framework - JS Monthly - July 2019

More videos:

  • Review - Gatsby vs Next.js: Which does SSG Better?

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to Next.js and tawk.to)

Next.js

tawk.to

Developer Tools
100 100%
Developer Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Web Frameworks
100 100%
Web Frameworks
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Next.js and tawk.to

Next.js Reviews

Top 10 Next.js Alternatives You Can Try
Next.js is a well-known platform most of you utilize to build a responsive website. However, if you are annoyed by its limited features, consider Next.js alternatives because flexibility and faster loading speed are always the top concerns of every developer. For this reason, you might need to read this article to explore the top 10 Nextjs Alternatives for the exciting world...
Source: www.zegocloud.com
20 Next.js Alternatives Worth Considering
When it comes to building modern web applications, finding the right framework can be a game-changer. Next.js is often a top choice, but there are several Next.js alternatives worth considering.
Source: tms-outsource.com
10 Best Next.js Alternatives to Consider Today
For those who have been accustomed to the benefits of React Next.js, keeping an eye on the latest version is crucial. Next.js's continuous improvement and updates in Next.js enhance its capabilities, ensuring developers can access cutting-edge features and optimizations. Whether starting a new project or maintaining an existing Next.js website, staying informed about the...
Source: www.saffrontech.net
9 Best JavaScript Frameworks to Use in 2023
Next.js uses JavaScript and React components to create the UI. Next.js is influenced by React Router, Webpack, Node ecosystem, and community libraries. The feature that sets Next.js apart from other frameworks is its ability to automatically generate pages based on the file system structure of the project. For example, if there is a _posts folder in the root directory,...
Source: ninetailed.io
JavaScript: What Are The Most Used Frameworks For This Language?
Some of its top features include server-side rendering, automatic code splitting, client-side routing, built-in CSS support, static site generation and API routes. Overall, Next.JS is a powerful and flexible framework that provides developers with a simple and intuitive way to build complex React applications with ease. It is widely used in the React community and has a...
Source: www.bocasay.com

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, Next.js seems to be a lot more popular than tawk.to. While we know about 1075 links to Next.js, we've tracked only 47 mentions of tawk.to. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Next.js mentions (1075)

  • Build a Collaborative App with Real-Time Comments & @Mentions Using Velt, Clerk Auth, Prisma & Radix UI⛵
    If you’ve followed this article so far, great job on putting together a commenting system that combines secure authentication with real-time collaboration using Next.js, Prisma, Radix UI, Clerk Auth and Velt. While this is a simple demo, you can build upon it for your projects using these tools. - Source: dev.to / 1 day ago
  • I replaced Next.js for my application with this module 🔥
    But I want to say that this topic is clearly not new in 2025, I will not reveal anything supernatural here. HTMX and Alpine.js have already fully proven to everyone that this is not nonsense. I am just retelling everything, but with one interesting remark - this is the HMPL template language which is better than the previous two in some tasks. Next, I will describe why and how it will help you replace Next.js. - Source: dev.to / 16 days ago
  • How to add markdown to a Next.js project
    This article assumes the reader is a developer that knows their way around Markdown, TypeScript, React.js, and [Next.js] https://nextjs.org/). Familiarity with Tailwind-css would also be useful. - Source: dev.to / 18 days ago
  • The Rise of Hybrid Frameworks
    The popularisation of SSR among frontend developers can be largely attributed to the widespread adoption of frameworks with server-side rendering. These frameworks provide an elegant integration of SSR with modern JavaScript libraries and frameworks like React and Vue.js. Next.js, for instance, has become a de facto choice for many React developers seeking to leverage SSR's benefits without sacrificing the... - Source: dev.to / 19 days ago
  • Angular: Beyond the fog #1
    My only true recommendation would be to prefer React for mobile or SSR applications, as community projects (Expo for mobile and Next.js for SSR) are more mature and easier to set up. - Source: dev.to / 28 days ago
View more

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
View more

What are some alternatives?

When comparing Next.js and tawk.to, you can also consider the following products

Vercel - Vercel is the platform for frontend developers, providing the speed and reliability innovators need to create at the moment of inspiration.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

React - A JavaScript library for building user interfaces

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Nuxt.js - Nuxt.js presets all the configuration needed to make your development of a Vue.js application enjoyable. It's a perfect static site generator.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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