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Nexmo VS Alphachat.ai

Compare Nexmo VS Alphachat.ai and see what are their differences

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Nexmo logo Nexmo

Nexmo is a simple two way SMS API with global reach and wholesale rates

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
  • Nexmo Landing page
    Landing page //
    2023-10-05
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

Nexmo videos

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Nexmo vs Tatango | Who's Better for SMS Marketing?

More videos:

  • Review - SendGrid, PostmarkApp and Nexmo

Alphachat.ai videos

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Category Popularity

0-100% (relative to Nexmo and Alphachat.ai)

Nexmo

Alphachat.ai

Communication
100 100%
Communication
0% 0
Tool
0 0%
Tool
100% 100
Messaging
100 100%
Messaging
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nexmo and Alphachat.ai

Nexmo Reviews

Textverified Alternatives – Nonvoipusapp.com & 6 more
Nexmo, now part of the Vonage brand, is another reputable choice for SMS and phone verification services. It offers APIs that allow businesses to verify users’ phone numbers and send time-sensitive notifications securely. Nexmo’s reliable infrastructure and global coverage make it a viable alternative for businesses looking to implement verification solutions.
Source: nonvoipusapp.com

Alphachat.ai Reviews

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What are some alternatives?

When comparing Nexmo and Alphachat.ai, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Plivo - Plivo simplifies your customer engagement.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

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