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Alphachat.ai VS MessageBird

Compare Alphachat.ai VS MessageBird and see what are their differences

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Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

MessageBird logo MessageBird

Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

  • MessageBird Landing page
    Landing page //
    2023-06-29

Alphachat.ai videos

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MessageBird videos

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CEO MessageBird: 'Text Messaging Is A Feature Of The Past? Keep Thinking That!'

More videos:

  • Review - MessageBird Programmable Conversations: One API, Omni-channel Access
  • Review - MessageBird Inbox is a Game-changer, Interview with Robert Vis, CEO

Category Popularity

0-100% (relative to Alphachat.ai and MessageBird)

Alphachat.ai

MessageBird

Tool
100 100%
Tool
0% 0
Communication
0 0%
Communication
100% 100
Chatbots
100 100%
Chatbots
0% 0
Messaging
0 0%
Messaging
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Alphachat.ai and MessageBird

Alphachat.ai Reviews

We have no reviews of Alphachat.ai yet.
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MessageBird Reviews

15 Best Twilio Alternatives 2022
MessageBird knew that the best way to reach customers and clients was to adapt to their ways of communication so you can use MessageBird to reach out to customers using the most common messaging channels such as phone, WhatsApp, Facebook Messenger, Viber, Line, Talk, and other well-known apps.
Source: rigorousthemes.com
Top 10 Best Twilio Alternative Free In 2022
MessageBird understood that the very best way to reach consumers and customers was to adapt to their ways of interaction so you can use MessageBird to connect to customers employing the most common messaging channels such as phone and WhatsApp, Facebook Messenger and Viber, Line, Talk, and other popular apps.
Source: www.techolac.com

Social recommendations and mentions

Based on our record, MessageBird seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Alphachat.ai mentions (0)

We have not tracked any mentions of Alphachat.ai yet. Tracking of Alphachat.ai recommendations started around Mar 2021.

MessageBird mentions (2)

  • 7 Best Transactional Email Platforms in 2024 Compared 📬
    Bird is CRM for marketing, services, and payments focusing on enterprise customers. The transactional email platform, formerly known as SparkPost was founded in 2008. In 2021 it was acquired by MessageBird being a part of a large platform that provides tools for sending transactional and marketing emails, SMS, and WhatsApp messages. In 2024 MessageBird rebranded to Bird. - Source: dev.to / 19 days ago
  • Looking for a two-way SMS capability
    We built a subscription management chatbot, using Twilio for sending SMS, but it lacked a dashboard to view conversations. I've recently come across https://messagebird.com/en/ - they have a pre-built dashboard that allows your team to respond to messages, as well as a nifty flow builder. Source: about 3 years ago

What are some alternatives?

When comparing Alphachat.ai and MessageBird, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Twilio - Brings voice and messaging to your web and mobile applications.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

Plivo - Plivo simplifies your customer engagement.

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