Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

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2023-01-15

Features & Specs

User-Friendly Interface

Alphachat.ai offers an intuitive and easy-to-navigate interface that allows users to quickly set up and manage chatbots, even without extensive technical knowledge.
Customizability

The platform provides various customization options, enabling businesses to tailor chatbots to their specific needs and branding guidelines.
Integration Capabilities

Alphachat.ai supports integration with a wide array of third-party applications and platforms, facilitating seamless workflow automation.
AI-Powered Conversations

With advanced artificial intelligence, Alphachat.ai enables more natural and engaging conversations, improving user satisfaction and interaction.
Multilingual Support

The platform offers support for multiple languages, which is beneficial for businesses operating in diverse linguistic markets.

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