Software Alternatives, Accelerators & Startups

New Relic Insights VS UseResponse

Compare New Relic Insights VS UseResponse and see what are their differences

New Relic Insights logo New Relic Insights

New Relic Insights is a real-time analytics platform that collects

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • New Relic Insights Landing page
    Landing page //
    2023-07-22
  • UseResponse Landing page
    Landing page //
    2023-10-10

New Relic Insights videos

How Quizlet Uses New Relic Insights

UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to New Relic Insights and UseResponse)
Web Analytics
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare New Relic Insights and UseResponse

New Relic Insights Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing New Relic Insights and UseResponse, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.