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New Relic APM VS Now Platform

Compare New Relic APM VS Now Platform and see what are their differences

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New Relic APM logo New Relic APM

New Relic APM is a powerful solution that helps you to create deploy and maintain great software.

Now Platform logo Now Platform

Get native platform intelligence, so you can predict, prioritize, and proactively manage the work that matters most with the NOW Platform from ServiceNow.
  • New Relic APM Landing page
    Landing page //
    2023-09-23
  • Now Platform Landing page
    Landing page //
    2022-08-04

New Relic APM features and specs

  • Comprehensive Monitoring
    New Relic APM provides detailed insights into application performance, including transaction traces, error analytics, and metrics on response times and throughput.
  • Real-time Analysis
    Offers real-time monitoring and alerts, helping teams identify and respond to issues quickly before they impact users.
  • Extensive Integrations
    Supports a wide range of languages and frameworks (Java, Node.js, Python, etc.), enabling seamless integration with diverse tech stacks.
  • User-friendly Interface
    Features an intuitive and easy-to-navigate dashboard that simplifies the process of monitoring and troubleshooting application performance.
  • Scalability
    Handles large scale deployments effectively, making it suitable for both small startups and large enterprises.
  • Customizable Dashboards
    Allows users to create custom dashboards and views tailored to their specific monitoring needs and preferences.

Possible disadvantages of New Relic APM

  • Cost
    New Relic's pricing can be relatively high, especially for startups or small teams with limited budgets.
  • Complexity
    The extensive range of features can be overwhelming for new users, requiring a learning curve to fully utilize the platform's capabilities.
  • Performance Overhead
    The monitoring agent can introduce performance overhead, potentially affecting the application's performance, especially in high-stress environments.
  • Data Retention
    Some users have reported limitations in data retention policies which might affect long-term historical analysis.
  • Occasional False Alerts
    Users may occasionally experience false alerts, which can lead to alert fatigue and potentially critical issues being overlooked.
  • Support
    While generally responsive, some users have reported that support can be slow or less helpful at times, particularly for more complex issues.

Now Platform features and specs

  • Comprehensive Integration
    The Now Platform offers extensive integration capabilities with various third-party applications and services, allowing organizations to create a unified system for their operations.
  • User-Friendly Interface
    The platform features an intuitive, user-friendly interface that simplifies navigation and usage, making it accessible for users of varying technical proficiency.
  • Scalability
    Now Platform is highly scalable, which means it can grow with your organization as your needs expand, making it a long-term solution.
  • Customization
    The platform provides robust customization options, enabling businesses to tailor workflows and modules to suit their specific needs.
  • Automation
    Advanced automation features help streamline processes, reduce human error, and improve overall organizational efficiency.
  • Analytics and Reporting
    Comprehensive analytics and reporting tools offer deep insights into operations, which can be used to drive data-informed decision-making.

Possible disadvantages of Now Platform

  • High Cost
    The platform can be expensive, especially for smaller businesses, considering licensing fees and potential costs associated with customization and integration.
  • Complex Implementation
    Implementing the Now Platform can be complex and time-consuming, often requiring dedicated IT resources and careful planning.
  • Customization Challenges
    While customization options are robust, they can sometimes be overwhelming and require specialized knowledge to effectively implement.
  • Learning Curve
    Despite its user-friendly interface, the platform can still have a steep learning curve, especially for users who are new to similar systems.
  • Performance Issues
    Users may experience performance issues, particularly if the platform is not optimally configured or if there is an underestimation of the necessary resources.

Analysis of New Relic APM

Overall verdict

  • New Relic APM is a highly regarded and effective tool for application performance monitoring, especially for organizations looking for a robust, feature-rich platform that can scale with their needs. While it may be more expensive than some competitors, the depth of functionality and ease of use make it a worthwhile investment for many companies.

Why this product is good

  • New Relic APM is considered a good application performance monitoring tool because it provides comprehensive insights into application performance metrics, server utilization, and error analysis. It offers powerful analytics tools to help identify bottlenecks and monitor end-user experience in real-time. It also supports multiple programming languages and integrates seamlessly with various cloud services and DevOps tools.

Recommended for

  • Organizations that require detailed performance analytics for complex, distributed systems.
  • DevOps teams looking for real-time monitoring solutions to maintain optimal application performance.
  • Companies relying on cloud-native applications seeking a platform with a high level of integration with cloud providers like AWS, Google Cloud, and Azure.
  • Development teams that benefit from a clear visual representation of performance data to optimize code and improve user experience.

Analysis of Now Platform

Overall verdict

  • Yes, the Now Platform is generally considered to be a good choice for businesses looking to improve process efficiency and service management. It is especially praised for its scalability, flexibility, and ability to adapt to the specific needs of different industries.

Why this product is good

  • The Now Platform by ServiceNow is widely regarded as a robust and comprehensive solution for digital workflows. It offers a wide range of features designed to enhance productivity, streamline operations, and improve service delivery across various departments. Its integration capabilities, low-code development tools, and strong focus on automation and AI make it a popular choice for organizations looking to optimize their IT service management and business processes.

Recommended for

  • Enterprise IT service management
  • Organizations looking to automate workflows
  • Companies requiring robust integration with existing tools
  • Businesses aiming to enhance customer and employee experiences

New Relic APM videos

+ Add

Overview Dashboard Tutorial New Relic APM

More videos:

  • Review - Introduction to New Relic APM
  • Review - New Relic APM | Review and Thoughts of Installation Process

Now Platform videos

No Now Platform videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to New Relic APM and Now Platform)

New Relic APM

Now Platform

Monitoring Tools
63 63%
Monitoring Tools
37% 37
Project Management
0 0%
Project Management
100% 100
Log Management
100 100%
Log Management
0% 0
BPM
0 0%
BPM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare New Relic APM and Now Platform

New Relic APM Reviews

The top 19 APM tools in 2020
New Relic APM provides a complete view of your tech stack and application health. The solution supports several languages, including NET, Java, Ruby, Python, Node.js, Go, and PHP. New Relic APM boasts flexible pricing and a free tier if you’re looking to try out the functionality.
Source: raygun.com

Now Platform Reviews

We have no reviews of Now Platform yet.
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Social recommendations and mentions

Based on our record, New Relic APM seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

New Relic APM mentions (5)

  • Top 9 Commercial Distributed Tracing Tools
    New Relic’s APM platform puts your telemetry—distributed tracing and beyond—into a single context, helping you visualize the path of any service request and pivot to other telemetry data, like logs or errors tracking. - Source: dev.to / about 2 years ago
  • Scaling moderate sized websites
    A solid error tracking tool - e.g. : https://newrelic.com/platform/application-monitoring or https://sentry.io/. When stuff breaks - you'd want to know as quickly as possible because downtime at scale can be costly. With these sort of tools - you can constantly monitor your applications health and react more quickly and efficiently when something breaks. - Source: dev.to / over 2 years ago
  • Making the Case for Observability (to your boss)
    I'm presuming YOU already understand why observability is important - to you, to your team, to your applications, to your network infrastructure, and more. My goal here isn't to write one more DevOps- and SRE-centric love letter to (and about) observability. We already have plenty of those. - Source: dev.to / about 3 years ago
  • Wordpress on Kubernetes – Making Friends with FinOps with Arshad Zackeriya
    As a good example, I used to work for an e-commerce agency, a huge one in Australia. So we had huge retail customers and clients. What we did is we used to do benchmark load testings and observed through...to be honest, we used New Relic because that time it's like a couple of years ago. We used the New Relic enterprise, I believe was the model. Anyways, fine, but mainly the New Relic APM. - Source: dev.to / almost 4 years ago
  • A Tour of Website Monitoring Tools
    New Relic, their APM is one of the most popular out there and integrates well with the rest of their stack. - Source: dev.to / almost 4 years ago

Now Platform mentions (0)

We have not tracked any mentions of Now Platform yet. Tracking of Now Platform recommendations started around Mar 2021.

What are some alternatives?

When comparing New Relic APM and Now Platform, you can also consider the following products

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

Microsoft System Center - Microsoft System Center provides solutions to simplify the deployment, configuration, management, and monitoring of the infrastructure.

Zoho Creator - Zoho Creator is a low-code application development platform that helps you build a custom, mobile-ready apps to run your business.

AppDynamics - Get real-time insight from your apps using Application Performance Management—how they’re being used, how they’re performing, where they need help.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

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