Software Alternatives, Accelerators & Startups

Netumo VS LiveChat

Compare Netumo VS LiveChat and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Netumo logo Netumo

Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues.
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LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • Netumo Landing page
    Landing page //
    2021-12-01

Monitors your Sites' uptime, security, performance, Domain Name Expirations, and SSL Certificates 24/7. Netumo is not just an uptime monitor but a console to manage all your sites and ensure they are healthy. Check the performance of your site, the SEO and best practices as well as run vulnerability scans on the site.

Netumo also informs you if there is any downtime immediately via one of our integrated message platform, such as Email, SMS, Twilio, Webhooks, Slack, Webex and Microsoft Teams.

Start with a FREE Account today.

  • LiveChat Landing page
    Landing page //
    2023-06-16

Netumo

Website
netumo.com
$ Details
freemium $9.0 / Monthly (Lite plan)
Platforms
Cloud Browser Android Google Chrome Azure
Release Date
2020 March

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

Netumo features and specs

  • Monitoring
  • SSL Monitoring
  • Twitter
  • SMS notifications
  • Email notifications
  • Slack Notifications
  • Microsoft Teams Notifications
  • RESTful API
  • API Monitoring
  • Telegram Notifications
  • SaaS
  • Android App
  • Status Pages

LiveChat features and specs

  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages of LiveChat

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

Netumo videos

Netumo Overview

More videos:

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to Netumo and LiveChat)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Website Monitoring
100 100%
0% 0
Live Chat
0 0%
100% 100

Questions and Answers

As answered by people managing Netumo and LiveChat.

What makes your product unique?

Netumo's answer

Netumo is not just an uptime monitoring platform. It offers more as uptime is just one part of a healthy website. Security, SEO checks and more are all as important.

Why should a person choose your product over its competitors?

Netumo's answer

Netumo is unique as it offers various checks that truly check the if a website is healthy such as the vulnerability assessment, the performance, and more. It not only gives the problem but provides points on how to solve the issues.

How would you describe your primary audience?

Netumo's answer

Any organization that has multiple websites and portals that need to be monitored and checked that they are running smoothly.

-Web Developers -Web Agencies -IT Departments that manage multiple portals and websites

What's the story behind your product?

Netumo's answer

Netumo started as we saw a gap in the market from online tools that just check uptime and do not check other aspects of a website. It is vital for any organization that manages multiple websites to have a central console where they can see them all and check them not just that they are alive, but their security is fine and that they are truly healthy.

Which are the primary technologies used for building your product?

Netumo's answer

Netumo is running on Microsoft Azure. It also does use several open source technologies to keep some checks running smoothly such as Lighthouse from Google Chrome, Nuclei, and also Azure Open AI.

User comments

Share your experience with using Netumo and LiveChat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Netumo and LiveChat

Netumo Reviews

  1. Christian Bugeja
    · Senior Solutions Architect at EML ·
    Must have Monitoring Tool

    A tool that I've introduced at my work place and for sure made it a lot easier for staff (DevOps/SysOps/NOCs/Managers,etc) to monitor Domains, Hosts, APIs, SSL Certs and more. Highly recommended to have this monitoring buddy at hand :)

  2. Great tool for a fraction of what you pay for competitors

    Netumo is a very flexible tool that has all the features of any website monitoring service at a fraction of the price! My preferred feature is the Keyword Content Notification, where Netumo not only checks if the site is up but can check for certain content! Highly Recommended!

    🏁 Competitors: Pingdom
    👍 Pros:    Good price|Feature rich|User friendly interface|Great user experience|Reliable
    👎 Cons:    Mobile app needs to catch up to web app
  3. Carl
    · Student at N/A ·
    Very reliable and unbelievable prices!

    I thought Netumo was very useful for me. Was always notified when my website had issues. I liked the new UI very much and also found the new response time report very useful. Very easy to use and very good value for money especially since the prices were very affordable. Being a student I thought the free plan was very convenient to test out my new website.


Top 48+ Best Website Monitoring Software
Netumo monitors your websites and checks it’s content based on a frequency you set. As soon as something happens you get immediately notified via Email/SMS/Twitter.

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Netumo mentions (0)

We have not tracked any mentions of Netumo yet. Tracking of Netumo recommendations started around Mar 2021.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 3 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 4 years ago

What are some alternatives?

When comparing Netumo and LiveChat, you can also consider the following products

UptimeRobot - Free Website Uptime Monitoring

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ServerSuit - ServerSuit is a browser based program that enables remote Linux administration, monitoring, website hosting, and server setup automation.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

RedGate SQL Monitor - SQL Monitor helps you and your team find issues – before they become problems

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!