Netomi
Simplify360
Action.ai
Khoros Marketing
Gladly
Cognigy.AI
Intercom
Zendesk Answer Bot
AWS Support
phpMyFAQ
Apervita
iService
Phaseware Self Service Center
AnswerDash
MindTouch
Support Hero
Netomi will allow your customer service team to have the ability to delight your customers with automatic resolution. Provide automatic, personalized and contextual resolutions to customer service tickets across email, chat and social. Introduce proactive, predictive care to resolve issues before they even happen.
Our enterprise-grade platform is industrial-scale without industrial weight. We make it as easy as possible to configure, manage and train the AI, and launch within seconds. A company does not need technical staff to use the platform – it can be used and run by customer support agents and their managers. We work beautifully in the channels where your customers are today, so you can support everyone, everywhere, anytime.
We resolve issues for your customers with precision and speed. We integrate with enterprise-grade back-end systems including Order Management Systems, CRM platforms, Inventory Management systems and more to provide real-time real value to your customers. Out-of-the-box integrations include Shopify, Magento, Demandware and many others, and we can integrate with any bespoke system that has a well-defined API.
Netomi AWS SupportBased on our record, AWS Support seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Premium support Developer - testing and early development Business - production workloads Enterprise On-Ramp - mission-critical production workloads with consultation Enterprise - mission-critical production workloads with consultation and automated health management. - Source: dev.to / over 2 years ago
Technical support for break/fix: Https://aws.amazon.com/premiumsupport/. Source: almost 3 years ago
Not sure what kind of tutorials you got stuck on but I find that a simple 'Hello world' is the best kind to start with while you learn the basics. Also for the money if it's in your budget I'd suggest just using AWS' premium support for one month. LINK. Source: about 3 years ago
Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.
Action.ai - Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.
Apervita - Apervita is a self-service platform that allows health enterprises and professionals to author evidence-based insight and connect it to practice, anywhere.
Khoros Marketing - Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.
iService - iService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact manageme…