Software Alternatives, Accelerators & Startups

NetHelpDesk VS Zammad

Compare NetHelpDesk VS Zammad and see what are their differences

NetHelpDesk logo NetHelpDesk

Leading provider of help desk software and customer support software. Trusted by IT professionals and service desks for over 20 years.

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • NetHelpDesk Landing page
    Landing page //
    2022-07-10
  • Zammad Landing page
    Landing page //
    2023-07-27

NetHelpDesk videos

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Zammad videos

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to NetHelpDesk and Zammad)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Help Desk
12 12%
88% 88
Help Desk And Ticketing
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NetHelpDesk mentions (0)

We have not tracked any mentions of NetHelpDesk yet. Tracking of NetHelpDesk recommendations started around Mar 2021.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: almost 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
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What are some alternatives?

When comparing NetHelpDesk and Zammad, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

osTicket - osTicket is a widely-used open source support ticket system.

Juntrax - PSA solution for streamlining operational processes

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Elementool Issue Tracking - Issue Tracking

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.