Software Alternatives, Accelerators & Startups

NearSt VS UseResponse

Compare NearSt VS UseResponse and see what are their differences

NearSt logo NearSt

Get more in-store customers

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • NearSt Landing page
    Landing page //
    2022-10-30
  • UseResponse Landing page
    Landing page //
    2023-10-10

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UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to NearSt and UseResponse)
CRM
100 100%
0% 0
Customer Feedback
2 2%
98% 98
Help Desk
3 3%
97% 97
Customer Support
3 3%
97% 97

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NearSt and UseResponse

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing NearSt and UseResponse, you can also consider the following products

FeedbackLink - Let happy customers tell the world, survey the rest.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

dbaPlatform - A local SEM solution for increasing visibility for local businesses on Google, Apple, Bing, and other consumer platforms. Drive more foot traffic with solutions for retail inventory, vehicle inventory, and local listings.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Extend - Let customers call you from your website

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.