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nanoRep VS UseResponse

Compare nanoRep VS UseResponse and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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nanoRep logo nanoRep

Join nanorep to get the best digital customer assistant support for your site. Enhance your users' experience, increase conversions and reduce support costs.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • nanoRep Landing page
    Landing page //
    2023-07-12

  www.nanorep.comSoftware by nanoRep

  • UseResponse Landing page
    Landing page //
    2023-10-10

nanoRep videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to nanoRep and UseResponse)

nanoRep

UseResponse

Help Desk
20 20%
Help Desk
80% 80
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Support
14 14%
Customer Support
86% 86
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare nanoRep and UseResponse

nanoRep Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing nanoRep and UseResponse, you can also consider the following products

Issuetrak - Issue tracking software for help desk and customer service

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

AzureDesk - Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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