Software Alternatives, Accelerators & Startups

myMail VS HelpScout

Compare myMail VS HelpScout and see what are their differences

myMail logo myMail

myMail is the smart email app for managing all your accounts on iOS and Android.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • myMail Landing page
    Landing page //
    2021-09-14
  • HelpScout Landing page
    Landing page //
    2023-07-14

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

myMail videos

myMail App for Android and iOS- Review

More videos:

  • Review - App Review: MyMail - Best Email Client for iOS!
  • Review - myMail InApp Review HD iPhone - iPad - iPad Air - iPad Mini

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to myMail and HelpScout)
Email
100 100%
0% 0
Help Desk
0 0%
100% 100
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare myMail and HelpScout

myMail Reviews

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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than myMail. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

myMail mentions (1)

  • maybe their creativity for female skins died long ago
    Hmmm yes chinese companies tend to ruin games with horrible pay2win, so there was this game caled WARFACE made by crytek, then in like 2016-17 it got taken over by my.com, after my.com took over they ruined the game terribly with even more microtransaccions, they removed the abbility to buy weapons permanently (they returned it now but they increased the prices terribly) also added oversexualized female pay2win... Source: about 1 year ago
  • Is there any Gmail mod that enhances the experience and fixes the push notification sync and makes it comparable with lower android versions such as Android 9?
    I'm using myMail you can connect to almost any service you need with no sync issues, And the best feature is you can make your own @my.com email which is short and easy. Source: over 1 year ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing myMail and HelpScout, you can also consider the following products

Spark Mail - Spark helps you take your inbox under control. Instantly see what’s important and quickly clean up the rest. Spark for Teams allows you to create, discuss, and share email with your colleagues

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Newton Mail - Newton is a fully featured mail client available for Android, iOS, macOS and Windows.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!