Software Alternatives, Accelerators & Startups

MyCustomerLens VS PayPal

Compare MyCustomerLens VS PayPal and see what are their differences

MyCustomerLens logo MyCustomerLens

MyCustomerLens is an on-demand insights platform. Using natural language processing, we make business sense of your unstructured feedback, in real-time.

PayPal logo PayPal

PayPal is the faster, safer way to pay online without sharing financial details, send and receive money or accept credit and debit cards as a seller
  • MyCustomerLens Landing page
    Landing page //
    2023-05-21

MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business.

Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance.

Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth.

Summarise text data. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time.

Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors.

With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.

  • PayPal Landing page
    Landing page //
    2023-10-20

MyCustomerLens

Pricing URL
-
$ Details
paid
Platforms
Browser
Release Date
2018 June
Startup details
Country
Scotland
City
Glasgow
Employees
1 - 9

MyCustomerLens features and specs

  • Analytics and Reporting: Yes
  • Integrations: Yes
  • Dashboards: Yes

PayPal features and specs

No features have been listed yet.

MyCustomerLens videos

Introduction to MyCustomerLens - Demo 1 Real time Feedback Aggregation

PayPal videos

STOP Using PayPal - 5 Reasons You Should Stop Using PayPal in Your Business or On Your Website!

More videos:

  • Review - Why I No Longer Use PayPal · Selling AND Buying
  • Review - is PayPal Credit a Scam | 6 Month Interest Free

Category Popularity

0-100% (relative to MyCustomerLens and PayPal)
NLP And Text Analytics
100 100%
0% 0
Online Payments
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Payment Platform
0 0%
100% 100

User comments

Share your experience with using MyCustomerLens and PayPal. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare MyCustomerLens and PayPal

MyCustomerLens Reviews

  1. Bring all your feedback into one place and understand all the comments

    MyCustomerLens is a great solution for really getting into your customer feedback, making sense of free text comments, analysing the detail, and making decisions or taking action to follow-up. As well as running or analysing customer surveys, you can also import feedback from other sources, or listen to social feeds, and include comments and text in the analysis. Dashboards present results in clear, understandable, actionable format to share within your business.

    🏁 Competitors: Survey Monkey
    👍 Pros:    Social listening|Free comment analysis|Surveys
  2. A fan...

    I have been a customer of MyCustomerLens since day one. Their solution provides a structured and an effective way to collate feedback from a wide range of sources into one, clean, manageable dashboard. It allows us to better understand our customer, but more importantly act quicker to resolve issues and stay ahead.

PayPal Reviews

  1. PayPal is cool

    I like PayPal, it has a high security standard. Except when I am the one suffering a chargeback for some flimsy reasons.


9 Best Cryptocurrency Payment Gateways Reviewed [January 2023]
PayPal provides 24/7 secure transactions of both fiat and cryptocurrencies to its users. Even though it was initially an online payment platform, PayPal added a crypto payment feature in 2020. Its crypto wallet also allows users to directly buy and store cryptocurrencies. PayPal doesn’t charge extra fees for making crypto payments.
Source: coingape.com
Where is Revolut Available? International Alternatives for 2022
A global online platform to send and receive money for personal and business transactions. Paypal is available in more than 200 countries around the planet, including the US, UK, India, China, Australia, New Zealand.
Does Cash App Work Internationally? Worldwide Alternatives for 2022
A global online platform to send and receive money for personal and business transactions. Paypal is available in more than 200 countries around the planet, including the US, UK, India, China, Australia, New Zealand.
Does Venmo work internationally? Worldwide Alternatives for 2022
A global online platform to send and receive money, for personal and business transactions. Paypal is available in more than 200 countries around the planet, including the US, UK, India, China, Australia, New Zealand.
Best money transfer apps of 2021
With Vemno clearly pitching itself at the younger market, PayPal’s app maintains the more corporate look and feel. Its tight security measures – making you enter your password every time you open the app, for example – further emphasizes the business heritage. While this may feel like a slight inconvenience, it’s surely a wise security measure.

Social recommendations and mentions

Based on our record, PayPal seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MyCustomerLens mentions (0)

We have not tracked any mentions of MyCustomerLens yet. Tracking of MyCustomerLens recommendations started around Mar 2021.

PayPal mentions (1)

  • Trying to activate PayPal just brings me to PayPal's website.
    (I live in USA) When I go to payments under my shopify account to add paypal as a payment method I am having trouble doing so. I first click activate paypal > activate paypal express checkout which directs me to a "security challenge" (confirm I am not a robot). Then it just brings me to paypals website (paypal.com/us/home). When I sign in nothing happens, I am just on my paypal homescreen. Source: over 1 year ago

What are some alternatives?

When comparing MyCustomerLens and PayPal, you can also consider the following products

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

Stripe - Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

Prodsight - Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.

Payoneer - Whether making international payments, receiving funds, managing your digital business, or accessing capital, Payoneer opens your business up to the world.

Chattermill - Extract actionable insights from customer feedback using deep learning

Braintree - An all-in-one solution to accept, process, and split payments in your mobile app or online - from small business to large enterprise.