Software Alternatives, Accelerators & Startups

MyCustomerLens VS Chargify

Compare MyCustomerLens VS Chargify and see what are their differences

MyCustomerLens logo MyCustomerLens

MyCustomerLens is an on-demand insights platform. Using natural language processing, we make business sense of your unstructured feedback, in real-time.

Chargify logo Chargify

Chargify is the best online billing software for all of your Recurring Billing needs. Learn more about simplifying your Subscription Billing today.
  • MyCustomerLens Landing page
    Landing page //
    2023-05-21

MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business.

Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance.

Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth.

Summarise text data. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time.

Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors.

With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.

  • Chargify Landing page
    Landing page //
    2023-04-23

MyCustomerLens features and specs

  • Analytics and Reporting: Yes
  • Integrations: Yes
  • Dashboards: Yes

Chargify features and specs

No features have been listed yet.

MyCustomerLens videos

Introduction to MyCustomerLens - Demo 1 Real time Feedback Aggregation

Chargify videos

Chargify Subscriptions

More videos:

  • Review - Chargify Subscription Management
  • Review - Chargify Review

Category Popularity

0-100% (relative to MyCustomerLens and Chargify)
NLP And Text Analytics
100 100%
0% 0
Recurring Billing
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Recurring Subscription Billing

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MyCustomerLens and Chargify

MyCustomerLens Reviews

  1. Bring all your feedback into one place and understand all the comments

    MyCustomerLens is a great solution for really getting into your customer feedback, making sense of free text comments, analysing the detail, and making decisions or taking action to follow-up. As well as running or analysing customer surveys, you can also import feedback from other sources, or listen to social feeds, and include comments and text in the analysis. Dashboards present results in clear, understandable, actionable format to share within your business.

    🏁 Competitors: Survey Monkey
    👍 Pros:    Social listening|Free comment analysis|Surveys
  2. A fan...

    I have been a customer of MyCustomerLens since day one. Their solution provides a structured and an effective way to collate feedback from a wide range of sources into one, clean, manageable dashboard. It allows us to better understand our customer, but more importantly act quicker to resolve issues and stay ahead.

Chargify Reviews

Would you use Paddle, Chargebee, Chargify, or just Stripe?
Wondering if you guys would use any of these? Looks like Paddle and Chargify may be pretty expensive so may not be worth it for early stage. But Chargebee does have a free tier up to first $50k in revenue.
7+ Cheap Competitors & Alternatives To Chargify
Invoicera, primarily being an invoicing software also provides services for subscription and recurring billing, just like Chargify. The software can be termed as the decent alternative to Chargify because of its bonus features like efficient management of customers via the dashboard, detailed reporting & analysis, and 25+ payment gateway integrations.

What are some alternatives?

When comparing MyCustomerLens and Chargify, you can also consider the following products

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

Chargebee - Chargebee lets you manage subscriptions and payments at scale, handle custom recurring billing scenarios, reduce subscription churn and simplify accounting.

Prodsight - Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.

Recurly - Subscription billing and recurring billing management. Recurly offers enterprise-class subscription billing for thousands of companies worldwide.

Chattermill - Extract actionable insights from customer feedback using deep learning

Zuora - Zuora creates cloud-based software on a subscription basis that enables any company in any industry to successfully launch, manage, and transform into a subscription business.