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My LiveChat VS Zammad

Compare My LiveChat VS Zammad and see what are their differences

SysAid
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My LiveChat logo My LiveChat

mylivechat is a user-friendly live chat solution.

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • My LiveChat Landing page
    Landing page //
    2023-10-10
  • Zammad Landing page
    Landing page //
    2023-07-27

My LiveChat videos

No My LiveChat videos yet. You could help us improve this page by suggesting one.

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Zammad videos

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Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to My LiveChat and Zammad)

My LiveChat

Zammad

Customer Support
9 9%
Customer Support
91% 91
Help Desk
8 8%
Help Desk
92% 92
Customer Service
11 11%
Customer Service
89% 89
Live Chat
41 41%
Live Chat
59% 59

User comments

Share your experience with using My LiveChat and Zammad. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

My LiveChat mentions (0)

We have not tracked any mentions of My LiveChat yet. Tracking of My LiveChat recommendations started around Mar 2021.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
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What are some alternatives?

When comparing My LiveChat and Zammad, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

osTicket - osTicket is a widely-used open source support ticket system.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Signalzen - SignalZen Live Chat widget is top exclusive translatable cloud SaaS product for live support to HTML, WordPress, Drupal websites and major eCommerce stores. Live Chat from Slack app on the go.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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