What are some alternatives?
When comparing Munin and DiamanteDesk, you can also consider the following products
Zabbix - Track, record, alert and visualize performance and availability of IT resources
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
Nagios - Complete monitoring and alerting for servers, switches, applications, and services
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support