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Muna VS Jira Service Desk

Compare Muna VS Jira Service Desk and see what are their differences

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Muna logo Muna

Employee management for the next-generation companies

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Muna Landing page
    Landing page //
    2018-09-29

Muna is an all-in-one HR tool for the next generation companies. From features like self-service employee directory to automatically invite your team members to third party services, Muna brings the calm back into your company. Do you know all the things you have to do to onboard a new employee? Unlikely. Muna is designed to give you everything you need. Simply invite your new employee by email and Muna does the rest for you ánd your new employee. So you can be assured their first day, is a good day.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Muna videos

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Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Muna and Jira Service Desk)

Muna

Jira Service Desk

HR Tools
100 100%
HR Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
HR
100 100%
HR
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Muna and Jira Service Desk

Muna Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Muna and Jira Service Desk, you can also consider the following products

HR Partner - Simple cloud HRIS to help manage employee personnel records & time off requests in the cloud (without spreadsheets).

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Officient - Officient offers an intuitive HRIS, which helps manage all personnel administration. Manage payroll, employee benefits, company assets, contracts, days off, fleet, performance reviews and all employee data in one HR system.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OrangeHRM - Free and Open source HR Software with an array of HR Modules. Personal Information management, Leave Management, Time & Attendance, Performance, Recruitment, On-Boarding and many more.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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