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MsgSafe.io VS HelpScout

Compare MsgSafe.io VS HelpScout and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

MsgSafe.io logo MsgSafe.io

MsgSafe.io provides private, encrypted, online communication with layers of security you can trust.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • MsgSafe.io Landing page
    Landing page //
    2023-04-22
  • HelpScout Landing page
    Landing page //
    2023-07-14

MsgSafe.io

Website
msgsafe.io
Pricing URL
-
$ Details
-
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

MsgSafe.io videos

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MsgSafe.io Testimonial

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to MsgSafe.io and HelpScout)

MsgSafe.io

HelpScout

Email
100 100%
Email
0% 0
Help Desk
0 0%
Help Desk
100% 100
Email Clients
100 100%
Email Clients
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using MsgSafe.io and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare MsgSafe.io and HelpScout

MsgSafe.io Reviews

We have no reviews of MsgSafe.io yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, MsgSafe.io should be more popular than HelpScout. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MsgSafe.io mentions (4)

  • Cannot get Msgsafe.io app without subitting my privacy to Trustcor?
    Firstly, I became a msgsafe.io user just recently BECAUSE I want to get away from services such a google. Source: about 1 year ago
  • Changes Coming to MsgSafe
    In the months to come, we look forward to bringing you more announcements about upcoming MsgSafe.io enhancements, new features, and service updates. As always, we remain committed to maintaining the highest levels of security and putting your interests first. Source: over 1 year ago
  • Identities deleted and inbox erased!!
    I also can't contact you visa the support link on the msgsafe.io website because I need to put an email address which apparently no longer exists... Source: over 1 year ago
  • Unreachable
    Since March 22 I am trying to reach msgsafe.io by mail and via their ticketing system, Because I want to cancel my account. But there is no response. Does anyone know if the company is still active ? What is going on ? Source: about 3 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing MsgSafe.io and HelpScout, you can also consider the following products

ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoho Mail - Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tutanota - Get your encrypted mailbox for free.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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