Software Alternatives & Reviews

Mozenda VS Keatext

Compare Mozenda VS Keatext and see what are their differences

Mozenda logo Mozenda

The Mozenda screen scraper provides web data extraction software and data scraping tools that make it easy to capture content from the web

Keatext logo Keatext

Your most impactful CX improvements start here
  • Mozenda Landing page
    Landing page //
    2023-10-04
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

Keatext

Website
keatext.ai
$ Details
paid Free Trial $550.0 / Monthly
Platforms
Zendesk ServiceNow SurveyMonkey

Mozenda features and specs

No features have been listed yet.

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

Mozenda videos

Scraping the web for price comparison data (Mozenda)

More videos:

  • Demo - Mozenda Web Scraper Demo - Nikon Camera Reviews
  • Review - Mozenda 7 (Beta) Training (Webinar)

Keatext videos

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Category Popularity

0-100% (relative to Mozenda and Keatext)
Web Scraping
100 100%
0% 0
NLP And Text Analytics
0 0%
100% 100
Data Extraction
100 100%
0% 0
Customer Experience Management

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mozenda and Keatext

Mozenda Reviews

Best Data Scraping Tools
Mozenda is useful in such a way that it allows you to host a cloud website. They have the best customer care service since they provide phone and email support to their customers.

Keatext Reviews

We have no reviews of Keatext yet.
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What are some alternatives?

When comparing Mozenda and Keatext, you can also consider the following products

import.io - Import. io helps its users find the internet data they need, organize and store it, and transform it into a format that provides them with the context they need.

Chattermill - Extract actionable insights from customer feedback using deep learning

Octoparse - Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Content Grabber - Content Grabber is an automated web scraping tool.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.