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Keatext VS import.io

Compare Keatext VS import.io and see what are their differences

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Keatext logo Keatext

Your most impactful CX improvements start here

import.io logo import.io

Import. io helps its users find the internet data they need, organize and store it, and transform it into a format that provides them with the context they need.
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • import.io Landing page
    Landing page //
    2023-06-12

Keatext

Website
keatext.ai
Pricing URL
Official Keatext Pricing
$ Details
paid Free Trial $550.0 / Monthly
Platforms
Zendesk ServiceNow SurveyMonkey
Edit details

import.io

Website
import.io
Pricing URL
Official import.io Pricing
$ Details
-
Platforms
-
Edit details

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

import.io features and specs

No features have been listed yet.

Keatext videos

+ Add

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

import.io videos

+ Add

mobile review extraction using import.io

More videos:

  • Review - Import.io Infinite Scroll Website Data Extraction

Category Popularity

0-100% (relative to Keatext and import.io)

Keatext

import.io

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Web Scraping
0 0%
Web Scraping
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Data Extraction
0 0%
Data Extraction
100% 100

User comments

Share your experience with using Keatext and import.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, import.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Keatext mentions (0)

We have not tracked any mentions of Keatext yet. Tracking of Keatext recommendations started around Mar 2021.

import.io mentions (2)

  • Woke up in hella good mood - I guess weekend - how are y’all
    Sort of, import.io is a portion. This could also automate tasks on your local computer as well. Source: about 3 years ago
  • Offering help for Free: If anyone's trying to get a custom internal tool built, I can Help
    This should be possible. But I think you can do this faster with import.io and google sheets. DM me, we'll figure it out. Source: about 3 years ago

What are some alternatives?

When comparing Keatext and import.io, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

Octoparse - Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Apify - Apify is a web scraping and automation platform that can turn any website into an API.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

ParseHub - ParseHub is a free web scraping tool. With our advanced web scraper, extracting data is as easy as clicking the data you need.

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