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Moodle VS HelpScout

Compare Moodle VS HelpScout and see what are their differences

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The only IT management platform powered by Action AI™ featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Moodle logo Moodle

Moodle is the world's most popular learning management system. Start creating your online learning site in minutes!

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Moodle Landing page
    Landing page //
    2023-07-12

  www.moodle.comSoftware by Moodle

  • HelpScout Landing page
    Landing page //
    2023-07-14

Moodle

Website
moodle.com
Pricing URL
-
$ Details
-
Release Date
2002 January
Startup details
Country
Australia
State
Western Australia
City
Perth
Founder(s)
Martin Dougiamas
Employees
10 - 19
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Release Date
-
Edit details

Moodle videos

+ Add

Moodle 3.7 Overview

More videos:

  • Review - MOODLE Review en Español 2018 Plataforma LMS. Programas ELEARNING #6
  • Review - Moodle 3.5 Overview
  • Review - 🎓 What is Moodle LMS?
  • Review - Moodle Review: There are far better options available
  • Review - Moodle Review: You get what you pay for

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Moodle and HelpScout)

Moodle

HelpScout

Education
100 100%
Education
0% 0
Customer Support
0 0%
Customer Support
100% 100
Online Learning
100 100%
Online Learning
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Moodle and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Moodle and HelpScout

Moodle Reviews

10 Best Moodle Alternatives to Jumpstart Your Courses
However, focusing solely on Moodle may limit your opportunities and hinder your ability to explore other powerful platforms. In this blog post, we’ll introduce you to the best alternatives to Moodle that might better match your requirements, budget, and other crucial factors.
Source: sendpulse.com
10 Best Moodle Alternatives in 2024
While it is a highly flexible platform, setting Moodle up is tricky. Often, trained software developers are required to make the most of it. You’ll also need to arrange server hosting or opt for Moodle’s added hosting service.
Source: cloudassess.com
The 10 Best Moodle Alternatives & Competitors (Updated for 2024)
Pricing: As an open-source system, Moodle is free up-front but can still cost users, particularly since it generally requires an in-house team of IT specialists who know how to manage it. When choosing an alternative, consider each tool’s pricing model and ensure it aligns with your budget and doesn’t include any hidden fees.
Source: www.docebo.com
Top 57 Thinkific Alternatives: Best 7 & Other 50 Platforms
eFront reminds Moodle in lots of aspects due to so many similarities. It is also an amazing platform for organizing online courses and learning. Plus, if you use eFront and organize your courses there, it will work well for both online and mixed learning.
Source: uteach.io
10 Moodle Alternatives
Some of you may be familiar with the learning management system Moodle, and you may know the many limitations and setbacks that this platform has. Luckily, there are a ton of Moodle alternatives that can help your learners train more effectively.
Source: www.edapp.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than Moodle. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Moodle mentions (1)

  • Looking for Quiz/Testing application
    Moodle can handle this but it might be overkill for your requirements. Once you have it setup though the quiz feature is really great, and the analytics it provides are awesome. Source: about 1 year ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Moodle and HelpScout, you can also consider the following products

Adobe Captivate Prime LMS - Adobe Captivate Prime LMS is easy to setup and helps in delivering engaging learning experiences in a personalized manner across devices.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Collaborator - Система дистанційного навчання повного циклу із аналітикою в реальному часі та інструментами внутрішнього маркетингу.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Geocities Site Builder - Share your abomination with the world

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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