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Mojo Helpdesk VS Upvoty

Compare Mojo Helpdesk VS Upvoty and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Mojo Helpdesk logo Mojo Helpdesk

The No Frilled Help Desk Software to Track Tickets and stay organized.

Upvoty logo Upvoty

User feedback in 1 simple overview 🔥
  • Mojo Helpdesk Landing page
    Landing page //
    2022-12-14
  • Upvoty Landing page
    Landing page //
    2020-11-22

With Upvoty you are able to collect and manage valuable feedback from your users in 1 simple overview. You can also share your product roadmap to show your users what's next. Turn user feedback into actionable product optimizations! Try it for free!

Mojo Helpdesk

Website
mojohelpdesk.com
Pricing URL
Official Mojo Helpdesk Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Upvoty

Website
upvoty.com
Pricing URL
Official Upvoty Pricing
$ Details
paid Free Trial $15.0 / Monthly (Unlimited boards and users are possible in our Unlimited plan!)
Platforms
Shopify Google Chrome Safari iOS Android Wordpress Magento Browser
Release Date
2018 November
Edit details

Mojo Helpdesk videos

+ Add

The 4 Ways Tickets are Created on Mojo Helpdesk

More videos:

  • Review - Using Mojo Helpdesk

Upvoty videos

+ Add

Take Your Feedback Up A Level With Upvoty (Onboarding and Review)

Category Popularity

0-100% (relative to Mojo Helpdesk and Upvoty)

Mojo Helpdesk

Upvoty

Help Desk
100 100%
Help Desk
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Support
100 100%
Customer Support
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using Mojo Helpdesk and Upvoty. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mojo Helpdesk and Upvoty

Mojo Helpdesk Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Timeliness goes beyond clearing the inbox—you'll also want to make sure you're getting faster at solving problems. Mojo Helpdesk includes a time tracking tool, so you can see how long each ticket takes and how much you've improved. It'll even notice when you step away, pausing the timer and refreshing the inbox when you get back. Your customers can share their thoughts on...
Source: zapier.com

Upvoty Reviews

  1. Switched to Upvoty

    Easily migrated from another tool, our team and users are loving Upvoty thus far, now 5 months in.

    🏁 Competitors: Canny, Nolt, hellonext.co
    👍 Pros:    Easy to use|Usability|User-friendly|Great customer support|Fast support|Easy to setup|Easy implementation
    👎 Cons:    Mobile app
  2. Nice tool, quick response

    We use upvoty for a few months now, every month they add some new cool features. They listen to their customers very carfully. They should be, otherwise their tool does not work :-D

  3. Collecting customer feedbacks never been easier.

    I have been waiting a long time for a beautiful and easy to use feedback tool - Upvoty is it. Upvoty also nails all the little things.

    This tool really helps our customers provide feedback and priorities to our Product, and Development teams. We were able to implement this directly into our app which creates a seamless experience for our users.

Social recommendations and mentions

Based on our record, Mojo Helpdesk should be more popular than Upvoty. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mojo Helpdesk mentions (2)

  • Ticketing systems choice
    Https://mojohelpdesk.com/ I've implemented this at 2 different companies and couldn't have been happier with the results. Source: over 1 year ago
  • IT Ticketing and Incident Management Systems
    If money wasn't an option no idea, I'd have to start my search all over. What I did pick a few years ago was https://mojohelpdesk.com/. For our volume of about 20-30 tickets per day it works great. Source: about 3 years ago

Upvoty mentions (1)

  • $20,000 MRR bootstrapped - Here's how we did it
    💬 User feedback: From the very start, we listened really carefully to the feedback of our users (of course by using our own product - upvoty.com). This resulted in us building a product that was valuable and people actually wanted to pay for it. Source: over 2 years ago

What are some alternatives?

When comparing Mojo Helpdesk and Upvoty, you can also consider the following products

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nolt - A fast & beautiful way to collect user feedback

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

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