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Mojo Helpdesk VS SolarWinds Service Desk

Compare Mojo Helpdesk VS SolarWinds Service Desk and see what are their differences

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Mojo Helpdesk logo Mojo Helpdesk

The No Frilled Help Desk Software to Track Tickets and stay organized.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Mojo Helpdesk Landing page
    Landing page //
    2022-12-14
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Mojo Helpdesk videos

+ Add

The 4 Ways Tickets are Created on Mojo Helpdesk

More videos:

  • Review - Using Mojo Helpdesk

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to Mojo Helpdesk and SolarWinds Service Desk)

Mojo Helpdesk

SolarWinds Service Desk

Help Desk
9 9%
Help Desk
91% 91
Customer Support
100 100%
Customer Support
0% 0
Service Desk
0 0%
Service Desk
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

Share your experience with using Mojo Helpdesk and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mojo Helpdesk and SolarWinds Service Desk

Mojo Helpdesk Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Timeliness goes beyond clearing the inbox—you'll also want to make sure you're getting faster at solving problems. Mojo Helpdesk includes a time tracking tool, so you can see how long each ticket takes and how much you've improved. It'll even notice when you step away, pausing the timer and refreshing the inbox when you get back. Your customers can share their thoughts on...
Source: zapier.com

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, Mojo Helpdesk seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mojo Helpdesk mentions (2)

  • Ticketing systems choice
    Https://mojohelpdesk.com/ I've implemented this at 2 different companies and couldn't have been happier with the results. Source: over 1 year ago
  • IT Ticketing and Incident Management Systems
    If money wasn't an option no idea, I'd have to start my search all over. What I did pick a few years ago was https://mojohelpdesk.com/. For our volume of about 20-30 tickets per day it works great. Source: about 3 years ago

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Mojo Helpdesk and SolarWinds Service Desk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

AJ Helpdesk - For Smarter E-Support

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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