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Mojo Helpdesk VS Salesforce Service Cloud

Compare Mojo Helpdesk VS Salesforce Service Cloud and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Mojo Helpdesk logo Mojo Helpdesk

The No Frilled Help Desk Software to Track Tickets and stay organized.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Mojo Helpdesk Landing page
    Landing page //
    2022-12-14
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Mojo Helpdesk videos

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The 4 Ways Tickets are Created on Mojo Helpdesk

More videos:

  • Review - Using Mojo Helpdesk

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Mojo Helpdesk and Salesforce Service Cloud)

Mojo Helpdesk

Salesforce Service Cloud

Help Desk
4 4%
Help Desk
96% 96
Customer Support
3 3%
Customer Support
97% 97
Customer Service
4 4%
Customer Service
96% 96
Help Desk And Ticketing
3 3%
Help Desk And Ticketing
97% 97

User comments

Share your experience with using Mojo Helpdesk and Salesforce Service Cloud. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mojo Helpdesk and Salesforce Service Cloud

Mojo Helpdesk Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Timeliness goes beyond clearing the inbox—you'll also want to make sure you're getting faster at solving problems. Mojo Helpdesk includes a time tracking tool, so you can see how long each ticket takes and how much you've improved. It'll even notice when you step away, pausing the timer and refreshing the inbox when you get back. Your customers can share their thoughts on...
Source: zapier.com

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Social recommendations and mentions

Based on our record, Mojo Helpdesk seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mojo Helpdesk mentions (2)

  • Ticketing systems choice
    Https://mojohelpdesk.com/ I've implemented this at 2 different companies and couldn't have been happier with the results. Source: over 1 year ago
  • IT Ticketing and Incident Management Systems
    If money wasn't an option no idea, I'd have to start my search all over. What I did pick a few years ago was https://mojohelpdesk.com/. For our volume of about 20-30 tickets per day it works great. Source: about 3 years ago

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing Mojo Helpdesk and Salesforce Service Cloud, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

AJ Helpdesk - For Smarter E-Support

Zoho Desk - Industry's first context-aware Helpdesk Software

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

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