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Mixmax VS Zendesk Support

Compare Mixmax VS Zendesk Support and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Mixmax logo Mixmax

At Mixmax, our mission is to change how the world communicates. We’re an email productivity platform that helps sales, customer success, and recruiting teams do their jobs better.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • Mixmax Landing page
    Landing page //
    2023-07-19

Mixmax connects Gmail with popular CRMs like Salesforce & Pipedrive, allowing users to work smarter out of their inbox, and create better emails, while everything syncs in the background.

The suite offers features like one-click scheduling for meetings, templates, and the create emails & reminder in the future. While reps can track email performance, campaigns (Sequences), and log activity; while everything syncs with their CRM seamlessly.

Learn more or start a free 14-day trial: www.mixmax.com

Not present

Mixmax videos

+ Add

MixMax Is Pure Awesomeness For Gmail Productivity

More videos:

  • Tutorial - Mixmax Review: How to send cold emails (step-by-step)

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to Mixmax and Zendesk Support)

Mixmax

Zendesk Support

CRM
86 86%
CRM
14% 14
Customer Support
0 0%
Customer Support
100% 100
Email Productivity
100 100%
Email Productivity
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mixmax and Zendesk Support

Mixmax Reviews

The Best Email Marketing, Sales Prospecting, and Email Automation Software
MixMax is a relative newcomer, but is quickly becoming a favorite tool of marketers. It promises to power your outreach emails and engage more effectively with you active and prospective clients.
Source: www.growthmarketingpro.com

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Social recommendations and mentions

Based on our record, Mixmax seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mixmax mentions (2)

  • Building Reach in Public
    MixMax → used for email sequences and pre-built templates for quick responses / follow ups. We chose MixMax because of its simplicity. It doesn’t have all of the bells and whistles but it covers most of our needs when it comes to sequencing. It also has a handy Gmail integration that gives you many features when composing an email. Pricing is accessible. Source: about 2 years ago
  • Suggestions pls =)
    I was recommended mixmax.com but looking for suggestions anyone may have here? Source: over 2 years ago

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

What are some alternatives?

When comparing Mixmax and Zendesk Support, you can also consider the following products

Outreach - Outreach Is Your Sales Communication Platform

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SalesLoft - The simpliest way to build the most accurate and targeted lists of leads on the internet

Zoho Desk - Industry's first context-aware Helpdesk Software

Yesware - Sell smarter with email tracking and more

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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