Software Alternatives & Reviews

MindTouch VS Observe.AI

Compare MindTouch VS Observe.AI and see what are their differences

MindTouch logo MindTouch

MindTouch is a cloud-based web platform for knowledge collaboration and multi-channel delivery of customer support documentation.

Observe.AI logo Observe.AI

Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.
  • MindTouch Landing page
    Landing page //
    2023-08-03
  • Observe.AI Landing page
    Landing page //
    2023-07-22

MindTouch videos

Mini TV Portatile MINDTECH - Mindtech Mindtouch | VIDEOPRESENTER.it

More videos:

  • Review - NEW Gaming Setup - 2020 MindTouch Tips & Tricks

Observe.AI videos

Observe.AI Product Overview

More videos:

  • Review - Ask the Expert: Customer Experience Reimagined with AI featuring Observe.AI
  • Review - Reporting & Analytics from Observe.AI | Turn conversation intelligence into actionable insights

Category Popularity

0-100% (relative to MindTouch and Observe.AI)
WiKi
100 100%
0% 0
Communication
0 0%
100% 100
Customer Support
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MindTouch and Observe.AI

MindTouch Reviews

The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
An open-source wiki software, MindTouch offers an AI-powered and enterprise-grade knowledge management system for small, medium, and large organizations. The tool scales as your requirements grow, maintains a 99.5%+ uptime and provides an advanced reporting system. An easy-to-use editor, flexible processes, permissions and privacy options, touchpoints, and pre-built...

Observe.AI Reviews

We have no reviews of Observe.AI yet.
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Social recommendations and mentions

Based on our record, Observe.AI seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MindTouch mentions (0)

We have not tracked any mentions of MindTouch yet. Tracking of MindTouch recommendations started around Mar 2021.

Observe.AI mentions (1)

  • Enhancing QuickSwap Community Operations through DaoLens DAO Manager
    With a background in mathematics, was previously Founding Engineer under the AI and ML division at Observe.ai (Contact Centre Automation). He is the Founder of Zipo, an e-commerce shipping management tool. Before that, he worked with the Samsung AI Team (Research and Development of Personal AI Voice Assistant Bixby). He frequently contributes to Open-Source Communities. Source: over 1 year ago

What are some alternatives?

When comparing MindTouch and Observe.AI, you can also consider the following products

Confluence - Confluence is content collaboration software that changes how modern teams work

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Lightico - In-call document eSigning & sharing solution

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.