Software Alternatives, Accelerators & Startups

Microsoft Sway VS Birdeye

Compare Microsoft Sway VS Birdeye and see what are their differences

Microsoft Sway logo Microsoft Sway

Sway is an easy-to-use digital storytelling app for creating interactive reports, presentations, personal stories and more.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
Not present
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Microsoft Sway

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Microsoft Sway features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Microsoft Sway videos

What is Sway - Microsoft Sway Tutorials

More videos:

  • Review - Microsoft Sway Hands On Review!

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Microsoft Sway and Birdeye)
Presentations
100 100%
0% 0
Reputation Management
0 0%
100% 100
Slideshow
100 100%
0% 0
Online Reviews
0 0%
100% 100

User comments

Share your experience with using Microsoft Sway and Birdeye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Sway and Birdeye

Microsoft Sway Reviews

The 13 Best Presentation Apps in 2018
We're device-agnostic here, but if you prefer a presentation app for focusing on your content over design, Microsoft Sway is a good choice. The only reason it didn't make our list is that it won't play animated GIFs. But we get it—some folks have a severe allergy to anything made by Apple. Sway is free with an Office 365 account.
Source: zapier.com

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, Birdeye should be more popular than Microsoft Sway. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Microsoft Sway mentions (3)

  • Fedora 37 + sway 1.8
    Lol, I see Sway is also a newsletter maker by Microsoft Https://sway.office.com/. Source: over 1 year ago
  • What program allows me to create a vertical PDF-like document with the ability to make “jump-to” (in page) links, but ALSO (this is key) allows the file to be shared and the user to right click and save photos from it?
    Https://sway.office.com/ This has a lot of option for layouts. You share a link and it scales to the device that's being used. I just did a little test and you can save images just like any other image in browser. Source: almost 2 years ago
  • Picture orientation help
    Or make it a Sway (https://sway.office.com) - https://www.thetraininglady.com/convert-powerpoint-to-sway/. Source: over 2 years ago

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing Microsoft Sway and Birdeye, you can also consider the following products

Prezi - Welcome to Prezi, the presentation software that uses motion, zoom, and spatial relationships to bring your ideas to life and make you a great presenter.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Google Slides - Create a new presentation and edit it with others at the same time — from your computer, phone or tablet. Free with a Google account.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Vizetto Reactiv SUITE - Create engaging interactive presentations for laptops with Reactiv SUITE s best virtual meeting platforms

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.